What the business believedWho said itHow we checkedWhat we foundOwnerCheck again
Every mailbox requires multi-factor sign-inOwner, confirmed by IT providerSign-in report from the email systemConfirmedIT providerApril 2027
Remote access to shared files requires multi-factor sign-inOwnerRemote-access settingsNot in place; fixed and re-checked in NovemberIT providerMay 2027
We can restore from backup within a dayOwnerMost recent restore testNever testedOwner, with IT providerBefore January renewal
Critical updates are applied within two weeksIT providerUpdate report, last 90 daysConfirmed, two laptops behindIT providerJanuary 2027
Everyone uses only approved AI toolsOwner; office manager disagreedSecond conversation and sign-in recordsNot the caseOwnerApril 2027
Former employees lose access the day they leaveOffice managerAccount list against departuresConfirmedOffice managerApril 2027
Confirmed

3 of 6

Working as everyone believed, with the proof on file.

Fixed within 90 days

2

Remote access now requires multi-factor sign-in, and the AI tool list is in place.

Not yet checked

1

The backup restore. It has an owner and a date, which is often the most valuable line on the page.

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